Frequently Asked Questions

General Questions

What is RC Licensing System?

RC Licensing System is a comprehensive licensing solution for various server management and control panel applications. It provides automated installation, updates, and management of licenses across different platforms.

Which operating systems are supported?

We support a wide range of operating systems including CentOS, CloudLinux, AlmaLinux, Rocky Linux, Ubuntu, Debian, and FreeBSD. For a complete list, please visit the Welcome page.

Do I need root access to install?

Yes, you must run the installation script at root level for it to work properly.

Installation Questions

What is the difference between Trial and Purchased licenses?

Trial License: Available for 3-7 days, no limitations, includes support.

Purchased License: Full access to licensing system, free support, no limitations.

How do I remove a previous license installation?

Use the following command:

wget -O remover https://api.licensetube.com/remover; chmod +x remover; ./remover

How do I update my license?

Simply run the license command for your product type. For example, for cPanel:

ZCP

cPanel Specific Questions

How do I verify my cPanel license?

To get a verification at verify.cpanel.net and avoid datacenter abuse notices, run:

touch /etc/.verifylicense ; ZCP

What is FleetSSL?

FleetSSL comes free with your cPanel license. To activate it, run:

ZCP -fleetssl

I'm installing cPanel on AlmaLinux 8/RockyLinux 8 for the first time. What should I do?

Make sure to enable network manager before rebooting cPanel server for the first time. This ensures proper network connectivity during the installation process.

Troubleshooting

The installation script is not working. What should I do?

Please ensure:

• You are running the script as root user
• Your server has internet connectivity
• The mirror URL is accessible: https://api.licensetube.com
• Your operating system is in our supported list

Where can I get support?

For support and additional help, please visit our website at license.cheap or check the status page at status.license.cheap.

How do I contact support?

You can reach out to us through our website. For trial licenses, support is included. For purchased licenses, you have free support access.

License Commands

Here are the common license commands for different products: